POISED & PLUMB
Smart Planning. Clear Communication. Seamless Projects.
Let’s Get Your Business Running Smoothly So You Can Focus on Your Passion.
Local Services: East Tennessee | Knoxville | Louisville | Maryville | Tellico Village | Lenoir City
Virtual Services: Anywhere in the US
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NEVER-ENDING DETAILS
Feeling Stretched Thin? Let’s Fix That.
You’re great at what you do, whether that’s creating stunning designs or bringing them to life with expert craftsmanship. Between juggling shifting timelines, client expectations, and constant communication, it’s easy to feel like you're drowning in decisions, details, and delays.
The work itself isn’t the problem. It’s the systems around it. When roles are fuzzy, information lives in too many places, or decisions happen out of order, even solid businesses start to wobble. You end up spending energy reacting instead of leading, trying to patch holes as they appear rather than addressing what’s actually causing the friction.
Poised & Plumb helps you step back and see what’s really happening. We diagnose where things are breaking down, help you design practical systems that fit how you actually work, and stay involved long enough to make sure those systems stick. The result is steadier projects, calmer days, and a way of working that supports your expertise instead of fighting it.
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THE PROCESS
WHAT MAKES
POISED & PLUMB DIFFERENT?
At Poised & Plumb, we take the drama out of your business with a structured process and clear, proactive communication.
we help designers and contractors establish a plan that sets clear expectations, build with confidence knowing every detail is accounted for, and deliver with ease. projects stay on track, clients stay happy, and you can focus on what you do best.
MY PROMISE TO YOU
WE KNOW YOU TAKE PRIDE IN YOUR WORK...
But that doesn’t mean you want to spend all your time managing the endless logistics that keep your business running smoothly.
PROMISE 1
Your projects will stay on track with structured planning and crystal-clear communication. No more last-minute chaos.
PROMISE 2
Your time is valuable, and we won’t waste it. Our process is streamlined, efficient, and designed to support you, not slow you down.
PROMISE 3
You’ll have the freedom to focus on what you do best–creating, building, and strengthening relationships– without getting bogged down in the back-and-forth.
IN THE MEANTIME
DOWNLOAD OUR FREE GUIDE TO SHARE WITH YOUR CLIENTS
This is the Must-Have Guide To Building Their Dream Home.
INDUSTRY EDUCATION, ELEVATED
In addition to working one-on-one with my clients, I also teach at LuAnn University. This spring, I’m teaching three courses for design professionals who want to run their businesses with more intention, resilience, and ease. These classes are built for the real world where things go sideways, timelines get tight, and tough calls have to be made.
Whether you’re protecting your operations or tightening up your project qualification criteria, these courses offer practical strategies you can implement right away.
Explore what’s coming for Spring 2026 below.
How to Say “Yes” (or “No”) to Projects with Confidence
Taking on the wrong project wrecks your calendar, drains profit, and piles on stress. This 5-week course gives you a clear, repeatable system to vet new inquiries, define scope, build timelines, and talk budget, so you can make smart decisions before you’re in too deep. Your future self will thank you.
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Operations 101: Developing Your Project Qualification Criteria
Build Your Business Backup Plan—Before You Need it
When disaster strikes, systems save you. In this 3-hour intensive, you’ll learn how to spot your biggest business risks, set up essential safety nets, and create a personalized contingency plan you can count on. You’ve worked too hard to leave your business up to chance.
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Operations 202: Risk Management and Contingency Planning
Write Help Guides You Can Actually Use
When everything lives in your head, your business depends on you remembering every detail. Standard operating procedures act as help guides for your business, giving you a steady reference point so work can move forward without constant questions or rework. In this 3-hour intensive, you’ll learn how to turn what you already know into clear, usable SOPs that support real work and real teams.
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