POISED & PLUMB
Smart Planning. Clear Communication. Seamless workflows.
Let’s Get Your Projects Running Smoothly So You Can Focus on Your Passion.
Virtual Services: Anywhere in the US
Local Services: East Tennessee | Knoxville | Louisville | Maryville | Tellico Village | Lenoir City
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NEVER-ENDING DETAILS
Feeling Stretched Thin? Let’s Fix That.
You’re great at what you do, whether that’s creating stunning designs or bringing them to life with expert craftsmanship. Between juggling shifting timelines, client expectations, and constant communication, it’s easy to feel like you're drowning in decisions, details, and delays.
When roles aren't clear, information lives in too many places, or decisions happen out of order, you end up spending energy reacting instead of leading, trying to patch holes as they appear rather than addressing what’s really causing the problem.
At Poised & Plumb, we help make sure the right information in your project gets to the right person at the right time. We build customized project workflows with direct links to SOPs, checklists, templates, and a list of required deliverables for each step. We help you figure out the best software for the way you run your projects, streamline the way you use it, and document it clearly. We also help you determine how to communicate with the other project partners. We don’t believe in a one-size-fits-all system. We strengthen what is already serving you and rebuild what is not.
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THE PHILOSOPHY
WHAT MAKES
POISED & PLUMB DIFFERENT?
At Poised & Plumb, we take the drama out of your projects with structured processes and clear, proactive communication.
We help designers and contractors establish a plan that sets clear expectations, build with confidence knowing every detail is accounted for, and deliver with ease. That way, your projects stay on track, your clients stay happy, and you can focus on what you do best.
OUR PROMISE TO YOU
WE KNOW YOU TAKE PRIDE IN YOUR WORK...
But that doesn’t mean you want to spend all your time managing the endless logistics that keep your projects running smoothly.
PROMISE 1
Your projects will stay on track with structured planning and clear communication. No more last-minute mayhem.
PROMISE 2
Your time is valuable, and we won’t waste it. Our process is streamlined, efficient, and designed to support you, not slow you down.
PROMISE 3
You’ll have the freedom to focus on what you do best–creating, building, and strengthening relationships– without getting bogged down in the back-and-forth.
IN THE MEANTIME
DOWNLOAD OUR FREE GUIDE TO SHARE WITH YOUR CLIENTS
This is the Must-Have Guide To Building Their Dream Home.
INDUSTRY EDUCATION, ELEVATED
In addition to working with clients, Dixie also teaches at LuAnn University. This spring, she's teaching three courses for design professionals who want to run their businesses with more intention, resilience, and ease. These classes are built for the real world where things go sideways, timelines get tight, and tough calls have to be made.
Whether you’re protecting your operations or tightening up your project qualification criteria, these courses offer practical strategies you can implement right away.
Explore what’s coming for Spring 2026 below.
How to Say “Yes” (or “No”) to Projects with Confidence
Taking on the wrong project wrecks your calendar, drains profit, and piles on stress. This 5-week course gives you a clear, repeatable system to vet new inquiries, define scope, build timelines, and talk budget, so you can make smart decisions before you’re in too deep. Your future self will thank you.
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Operations 101: Developing Your Project Qualification Criteria
Build Your Business Backup Plan—Before You Need it
When disaster strikes, systems save you. In this 3-hour intensive, you’ll learn how to spot your biggest business risks, set up essential safety nets, and create a personalized contingency plan you can count on. You’ve worked too hard to leave your business up to chance.
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Operations 202: Risk Management and Contingency Planning
Write Process Guides You Can Actually Use
When everything lives in your head, your business depends on you remembering every detail. Standard operating procedures act as process guides for your business, giving you a steady reference point so work can move forward without constant questions or rework. In this 3-hour intensive, you’ll learn how to turn what you already know into clear, usable SOPs that support real work and real teams.
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