Picture this: You’re chatting with a friend in a busy café. They’re nodding along, smiling, maybe even laughing at the right moments…but something feels a little off. You ask a question, and they hesitate—just a beat too long—before responding.

Did they hear you? Are they distracted? Are they just bad at small talk?

Or are they guessing their way through the conversation?

Over the past few posts, we’ve unraveled the mysteries of client personalities—why some obsess over spreadsheets, why others change their minds like the weather, and why a few just hand you the reins and disappear into the ether.

Each client has their own way of making decisions, communicating, and handling the renovation process. Here’s a quick refresher:

Have you ever had a client who says, “Whatever you think is best,” and truly means it? Meet The Delegator (Driver Type). These clients are decisive, efficient, and trust you to do your job—sometimes to the point where they disappear for weeks at a time. They don’t want to micromanage every decision; they just want results. Working with a Delegator can be a dream, but it requires building trust early through clear communication, confidence, and proactive leadership.

Have you ever worked with a client who second-guesses every choice, asks for “just a little more time to think,” and gets overwhelmed when presented with too many options? That’s The Decision-Avoider (Amiable Type). These clients crave reassurance. They want to feel confident in their choices but often get stuck in indecision, afraid of making the wrong move.

If you’ve ever had a client light up with excitement over an idea—only to change their mind a week later—you’ve met The Visionary (Expressive Type). Visionaries are full of energy, creativity, and bold ideas. They dream big and thrive on inspiration. Their enthusiasm is contagious, making projects exciting and dynamic. But if not guided properly, their ever-evolving vision can lead to shifting priorities, unrealistic expectations, and scope creep.

Ever had a client who asks for multiple estimates, double-checks every number, and won’t move forward without a spreadsheet full of details? You’re working with The Analyzer (Analytical Type). They thrive on logic, precision, and well-structured plans. While their thoroughness can keep a project on track, it can also lead to decision paralysis if not managed correctly.

Ever had a client who needed every detail in a spreadsheet before making a decision? Or one who vanished for weeks, only to return with a completely new vision? Every client brings their own unique energy to a project.

Knowing your client’s personality helps you adjust your approach, prevent issues, and create a smooth, stress-free experience for everyone.

If you’ve ever embarked on a home renovation, remodel, or new-build project, you know how quickly excitement can turn into overwhelm. Between coordinating contractors, managing timelines, and making a million decisions (tile, paint, fixtures—oh my!), it’s easy to feel like you’re drowning in the details.

Designers and contractors—your work is your craft. You bring visions to life, create stunning spaces, and build with precision. But keeping projects on track? Managing shifting timelines? Navigating client expectations? That’s where things can get messy.

That’s where I come in.

So, you’re ready to dive into a custom home build, remodel, or renovation. Exciting! And also? A little overwhelming. Whether you’re an interior designer, contractor, or homeowner, the first steps in planning a project set the tone for everything that follows. Without a clear roadmap, you risk delays, miscommunication, and budget surprises. But with the […]